Return and Refund Policy

Introduction

Welcome to NexusBuys! We want you to be satisfied with your purchases. Please read our Return and Refund Policy carefully.

Returns

• You have 30 days from the date of delivery to return an item.
• To initiate a return, contact our customer service at contact@nexusbuyslimited.co.uk.
• Items must be in their original condition, unused, and with all tags attached.

Refunds

• Once we receive your returned item, we will inspect it.
• If approved, your refund will be processed within 5 business days.
• Refunds will be issued to the original payment method.

Exchanges

• We do not offer direct exchanges. Please return the item and place a new order.

Shipping Costs

• Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

Contact Us

If you have any questions or need assistance, reach out to us at contact@nexusbuyslimited.co.uk.